New Reality Racing was founded by Samuel Greenwood Doell, an entrepreneur dedicated to providing authentic value and support to all customers and virtual racers who interact with our company. Our main goal in the ecommerce space is to be available to all our customers. As you navigate our website, you'll find we give our contact details out multiple times throughout (you really can't miss it.) We want customers to call us, email us, or use the chat window. We want to help you in any way that we can so please, don't be shy.
About Us
Mission Statement
We are the virtual pit crew you did not know you needed but definitely deserve. Our obsession is simple: helping you find the perfect line and the perfect rig. We exist to decode the chaos of force feedback and hardware compatibility so you can spend less time troubleshooting and more time shaving tenths off your lap. Whether you are running a budget wheel on a desk or a full motion rig that shakes your entire house, we have the quality hardware and dedicated support tailored just for you. We believe sim racing should be about the community and the thrill of the drive, not just the price tag on your pedals. Let us help you dial in your best setup yet.
Authorized Retailer
We are proud to be an Authorized Retailer of every brand we sell. That means that all our products are the real deal. You won't find any knockoffs here, so browse with peace of mind.
General Product Information
We are located in Wichita Kansas, right in the center of the United States. Every product we advertise goes through U.S. based transit and can be tracked upon processing. Additionally, you can always ask us to check on your order for you.
The products we sell come from name brands within the simulator racing community. Here is a list of brands we currently sell (this list will be updated regularly and is subject to change): D-Box, Momo Motorsport, Next Level Racing, and NRG Innovations. When you place an order with us, we ensure that what you receive is high-quality and if your package arrives with any damages or is the incorrect item, we will pay for your return shipping at our expense and give you a full refund on the damaged/incorrect product. For more information on our returns policy, click here: Refund policy — New Reality Racing.
Thank you for shopping with New Reality Racing! Here are those contact details we mentioned earlier.
Contact Us
Email: support@newrealityracing.com
Phone: +1 888-533-8513
Address: 1419 North Burns Ave, Wichita, KS, 67203, US